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Getting around

What it is. The bar across the top of the screen, which is the same on every page.

Why it matters. Once you know these few controls you can reach anything in the portal. This is the one page worth reading properly before anything else.

The home page

The two rows at the top​

The very top row, from left to right:

What you seeWhere it isWhat it does
Your company's logoFar leftTakes you back to the home page.
Search...MiddleFinds any record by name.
A gear symbolRightChanges how the portal looks to you.
A bellRightYour notifications. A red number means unread ones.
Your nameFar rightSettings, and Log Out.

The second row is your tabs. These are the main sections — Home, then one tab per kind of record (Accounts, Contacts, Task, Event), then Reports, Dashboards, and Admin if you are an administrator.

The tab you are on is underlined in blue.

Your tabs may not match this picture. Your administrator chooses which tabs your company sees, and your role affects it too. See What you can see.

The home page​

The home page has four parts.

The number tiles across the top show how many records of each kind you can see. Click one to open that list.

My Tasks lists tasks that are yours and not yet done. Anything past its due date is marked Overdue in red.

Recent Records lists what you opened lately, newest first. This is usually the fastest way back to something you were working on five minutes ago.

Quick links are shortcuts to each tab, the same as the tabs above.

Here is the whole page:

The whole home page

Searching for anything​

Where: Search... at the top → type → click a result

  1. Click the Search... box in the middle of the top bar.

  2. Start typing a name. You do not need the whole thing — a few letters is enough.

  3. Results appear underneath as you type, grouped by kind of record.

    Searching

  4. Click a result to open it.

Search looks across every kind of record you are allowed to see, so it is the quickest way to find something when you are not sure which tab it lives under.

Your notifications​

Where: the bell (top right)

  1. Click the bell in the top right.

  2. The list opens, newest first.

    Notifications

  3. Click one to open what it refers to.

The red number on the bell is how many you have not read.

Changing how the portal looks​

Where: the gear (top right)

  1. Click the gear symbol in the top right.

  2. The panel opens.

    View settings

  3. Under Navigation, choose where the menu sits:

    • Top bar — tabs across the top, as in these pictures.
    • Left sidebar — tabs down the left side.
  4. Under Theme, click a colour.

  5. Click Save.

This changes only what you see. Nobody else is affected, and no data changes.

Your account menu​

Where: your name (top right)

  1. Click your name in the top right.

    The account menu

  2. From here you can reach:

ItemWhat it does
SettingsYour profile and your password.
Log OutSigns you out.
Comfy / CompactHow much space rows take up. Compact fits more on screen.